Contact

Where to write

Everything comes to the same place:

hello@crochetobsessed.com

There is no contact form on this site, and that is deliberate. A form would need a script from somebody else's server to carry your message, and this site does not load anybody else's scripts. Your own mail app already does the job perfectly well, and you keep a copy of what you sent.

What is worth sending

• A question about a pattern. Stuck on a joining round, unsure whether a repeat includes the corner, not certain where a color change lands. Name the pattern and the round and I can usually answer in a couple of lines.
• A permission request. Translating a pattern, teaching it in a class or a group, printing a copy for a library table, quoting a section somewhere. Say what you want to do and where it will appear, and read the pattern use page first so we can skip a round trip.
• Just saying hello. A photo of a finished piece, a note about which blanket got you through a cold week, a request for the kind of project you would like to see next. These are the nicest ones to open.

How long the answer takes

Here is the honest version: one person reads these, and that person also writes the patterns, works the samples and has a life away from the hook. I cannot promise you a reply within a set number of hours, and I am not going to invent a support target I would only miss.

What I can tell you is the order I work in. Pattern questions come first, because somebody is usually sitting mid-project waiting on one. Permission requests come next and get answered properly rather than quickly, since they usually need a real reply and not a yes. Everything else gets read the same evening it lands, even when the reply takes longer.

If a fortnight has gone by with nothing back, send the message again. It will not annoy me. Mail goes missing, and I would rather see a question twice than never.

What I cannot help with

• Resizing a pattern to order. Most patterns on the site carry a short note on making them bigger or smaller. Beyond that note, working out a custom size for one person is a design job rather than a question, and there is only one of me.
• Yarn substitutions I have not tested. I can tell you what weight a pattern needs and what the sample used. Whether one specific skein in your stash behaves the same way is a swatch question, and the swatch is on your side of the radio.
• Chasing another site. If you find a Crochet Obsessed pattern copied somewhere it should not be, I would like to know. What I cannot do is ask you to go and argue with anyone on my behalf.